TranPak takes customer satisfaction seriously. We are willing to go the extra mile to ensure a positive buying experience. Below are testimonials from many of our happy customers!
“Since I have found TranPak I don't even look at any other source. Their commitment to customer service, timely delivery, and competitive pricing fills the bill for our company.”
John G. - Frost Bite Novelties, Inc.
“Everyone that I speak to are very enjoyable and helpful. Very courteous, personable & knowledgeable.”
Gina N. - Pepsi Beverages Company
“After starting to look for plastic pallets, I realized the size I was looking for was a bit rare... I was pleased to find them at your company.”
Randall S. – Cummins
"The single vendor I work with every year during harvest that gets it right! Easy ordering, great customer service/knowledge, and the product arrives when they say it will, right the first time. I wish my other suppliers were this good!"
John C. - Black Arts Cellars, Ltd.
"It was a pleasure doing business with your company ! Your product is great and at a great price."
Steve F. - California Walnut
“My experience with TranPak was great. … I was in the process (quote on my desk) of purchasing from another vendor. When you responded so quickly and professionally, I put the other quote in the trash and ordered from TranPak.”
“We're a very small company but TranPak has ALWAYS treated us like we were a huge company - and we appreciate it.”
Jack M. - M & J Plastics
"Your rep Stacy Diaz was very helpful in our needs and didn't give up until she was able to meet them. Her customer service skills were great and she earned our business with diligence, patience and persistence. So thank you!"
Raeann S. - Kaiser Permanente
"Kim Wright was my sales rep she was very helpful and pleasant. She took care of my order right away."
Alan H. - Cooper Chase Const.
"Very friendly and helpful staff!!! Thank you!!!"
Adrion Van B. - SLO Honey Co.
“TranPak is a great partner for our business.”
Vernon P. - Abundant Harvest Organics
“Quick delivery and great service. Thank you very much. I appreciate your patience and the time you spent on our purchase. You and your company definitely made the "A list" as a supplier.”
Richard W. - Whyler Company
“Good products, well built, easy to order, fast delivery!”
Barry C. - Chevron Products Company
"Staff was very friendly, and courteous. Very easy transaction, and shipped item very quickly. No complaints at all, Thanks again."
Jim A. - Turlock Irrigation District
"Stacy Diaz is probably the nicest and most responsive sales rep (or whatever her title is) that I have ever dealt with in my life. She went above and beyond the call of duty for a first time customer. Give her a raise!"
Ian M. - Anaba Wines
“TranPak is a great partner and works to provide a customized solution to the business challenges I present.”
David S. - Owens & Minor
“I just wanted to thank you for your amazing customer service. I ended up purchasing the pallets you recommended, they arrived today, and they are perfect. I can't believe how smooth this transaction was. When we need anything else in the future, you will be my first contact. Thank you again!”
Larson G. - Discretion Brewing
“Thanks!! What a pleasure it is to do business with you. I wish all our vendors were as fast and easy!!”
Kelly P. - Hayashi Worldwide, LLC
“TranPak is always extremely helpful and works with whatever request I have.”
Rindy W. – Genentech
“Excellent team, great service and on time delivery ALWAYS!!”
Inder S. - Teleplan International
"Thank you for being so helpful every time we need to place an order!"
David H. – Stray Voltage Vineyards
"Kim Wright does great for us, even as a small customer she makes it happen for us. Thanks!"
Nathan C. - Center of Effort Wines
“Courteous helpful staff, customer service was great and that matters the most to me also you were able to provide what I needed in a timely manner”
Fred G. - Griffin Farms Inc.
“Thank you for your attention to our small account. Your remembering how picky I was with the last order (sorry about that) is very much appreciated. It is rare to find a company that will pay this kind of personal attention to a customer, especially with the small orders we place in relation to many of your other clients.”
Jeremy M. - Rainbird
“The sales person that I dealt with, Brian Moss, was very nice, helpful and knowledgeable and accommodating with our will call schedule.”
Terri T. - Container Consulting Service, Inc.
“The shipping staff and sales rep were extremely helpful and provided excellent customer service.”
Justin G. - Imperial Vegetable Seeds, Inc.
“My first time ordering from this company. I received the best service and information from Stacy. Wonderful!!”
Cristina S. - Contineo Digital Inc.
“Your staff makes it very easy to work together to come up with solutions. It's nice to work with a company that has the same goals in mind!”
Lisa D. - The Box Maker
“All my calls or inquires have always been very pleasant.”
James F. - Pro Spot International, Inc.
“Everything was great. Within a week I had everything I needed.”
Dawn T. - Farm Store @ Kellogg Ranch
“Kim in customer service was very courteous, knowledgeable and very prompt in her response to my questions.”
Ashley – Monsanto
“Everything your organization offers is perfect. Thanks for caring. We appreciate your business! Stacy Diaz is a great! Cheers, Everything is A+”
Rarig R., Managing Director/Partner - California Wine Company (California International Export, Inc.)
“We need used plastic export pallets. They are very difficult to find at a reasonable price. TranPak meets our specialized needs.”
“Thanks so much for your help. You make everything so easy, and it really helps when things are crazy!”
Lynette G. - Coastal Vineyard Care Associates
“Thank you, you are always so on top things! I appreciate it!”
Jena P. - California State Parks
“The order was perfect. I appreciate your efforts to insure it was delivered even though we weren’t home to sign for it. The turn-around time between placing my order and receiving it was fantastic! We were able to harvest on time when we thought we were going to have to put it off for a bit while we waited for the boxes. But there was no wait! We look forward to ordering more boxes in the future.”
Amber C. - Friendship Ranch Seasonal Produce
“We got the bins this afternoon. They are perfect!”
John C. - Rubicon Bakery
“Brian was very helpful and prompt with info.”
Jim - Tri-Valley ProPac
“Thank you very much! We got our order on time. Great Help”
Evelyn C. - Natural Formulas
“Staff extremely friendly and helpful.”
Wes A. - Wesley K. Asai Ranch
“Stacy Diaz was a huge help through the purchasing process”
Sean S. - Peter Gaietto & Associates
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For assistance or to make an order, please call (800) 827-2474.